New NHS Race and Health Observatory report reveals discrimination and mistrust

A new NHS Race and Health Observatory report reveals alarming levels of discrimination and mistrust felt by Black, Asian and ethnic minority patients in their interactions with NHS primary care service providers.

Over 2,680 people completed the primary care ‘trust’ survey issued by the NHS Race and Health Observatory in 2022, which sought views on a broad range of areas including overall trust in, and satisfaction with, primary care providers, and levels of satisfaction with remote healthcare services. Participant responses from ethnic minority groups were compared with White British participants across key health services delivered by primary care, including GP Practices, Community Nurses, Community Pharmacies, and Midwives.

Dr Joanna Demaree-Cotton

Professor Ilina Singh

 

The survey was designed and disseminated by the NHS Race and Health Observatory, with the data analyses and report writing undertaken by UOIs Dr Joanna Demaree-Cotton and Professor Ilina Singh from the University of Oxford.

 

"Patients need to feel they are part of a healthcare system that cares about their welfare regardless of ethnicity, gender, or other group characteristics"

says UOI Research Fellow Joanna Demaree-Cotton.